Store Policy

Customer service

All services provided in our store and on the website kiboacoffee.com are owned and operated by Kiboa Coffee.

Our company may collect personal data for various purposes. Below, we explain how and in what way personal data is collected and how and in what way this data is protected.

By filling out various forms and surveys on our website or in our store, members provide certain personal information about themselves (such as name, surname, company information, telephone number, address, or email address), which is collected by our store as required by the nature of the business.

Our company may periodically send campaign information, information about new products, and promotional offers to its customers and members. Members can choose whether or not to receive such information during registration, and can change this choice later in the account information section after logging in, or by using the link in the notification message they receive.

During the verification process conducted through our store or via email, personal information transmitted electronically to our store by our members will not be disclosed to third parties outside of the specified purposes and scope.

Credit Card Security

Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored in our system.

All your information is encrypted and protected throughout the transaction process. This information will only be used in accordance with the sales process and the instructions you provide.

The reliability of payment/billing/delivery address information for orders placed online using credit cards is checked by our company to prevent credit card fraud. If necessary, we contact the credit card holder or the relevant bank to verify this information.

Only you can access and change all the information you provided when you registered. If you securely protect your login information, it is impossible for others to access or change your information.